Support & Reception

Route website visitors
to the right human.

Tabydial is an AI concierge for your website. Visitors can ask who they need, choose a department, and start a browser call to reception, support, billing, sales, or any configured team.

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No credit card · Works with your existing VoIP

Where It Fits

Use cases your team can launch

Tabydial works as a public website widget, an authenticated in-app calling button, or a routing layer on top of the phone system you already use.

Reception

Front desk from any public page

Let visitors contact reception without scrolling for phone numbers or navigating IVR menus.

Support

Route issues to the correct team

Send product, billing, technical, or account questions to the correct destination.

Fallbacks

Handle unavailable teams clearly

When a department is closed, Tabydial can offer another valid department instead of guessing.

The Problem

Public visitors need clear routes, not confusing phone menus.

Visitors ask in their own words

People say 'I need billing' or 'can I speak with reception' instead of knowing your internal department names.

Teams have different destinations

Support might be a SIP URI, reception a phone number, and managers a different priority route.

Availability matters

Departments need office hours, closed-day handling, and fallback options when nobody is available.

Public widgets need guardrails

Origin-restricted tokens, call state controls, and SIP unregistering protect public embeds from unnecessary noise.

How It Works

From website chat to connected call.

The widget combines AI guidance with real voice routing.

1

Visitor opens the widget

The widget appears on your public website or contact page.

2

AI identifies intent

The visitor asks for reception, billing, support, sales, or another configured destination.

3

Availability is checked

Tabydial checks route status and office hours before starting a call.

4

The call connects

The browser call routes to a phone number or SIP URI and the event is saved in call history.

Built For You

Everything your team needs

AI Concierge

Answer simple questions from configured knowledge and route calls when a human is needed.

Phone and SIP Routes

Each department can route to a phone number or SIP URI using your existing provider.

Office Hours

Set days, times, timezone, and always-available routes for each department.

History, Recordings, Transcripts

Review call status, duration, selected department, recordings, and transcripts when enabled.

A website visitor should not need to understand your phone tree. They should ask for help and get connected.
TB
Tabydial team
Product

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